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Kumar Fitness (“we”, “our”, “us”) is committed to safeguarding the privacy of its members, website users, and visitors. This Privacy Policy explains how we collect, use, process, store, and protect your personal data.

By accessing our website, submitting your information, or using our services, you expressly consent to the collection, use, storage, and processing of your information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

a. Personal Information

  • Name
  • Phone number
  • Email address
  • Date of birth
  • Address
  • Emergency contact details

b. Health & Fitness Information

  • Health declarations (if voluntarily provided)
  • Fitness goals and training preferences

c. Technical & Usage Information

  • IP address
  • Browser type and device information
  • Website interaction data (via cookies and analytics tools)

2. Mode of Collection

We collect information when you:

  • Fill out forms on our website or landing pages
  • Contact us via phone, WhatsApp, email, or social media
  • Register for membership or services
  • Participate in promotions, surveys, or campaigns
  • Browse or interact with our website

3. Purpose of Processing

Your data may be used for:

  • Membership registration, onboarding, and management
  • Communication regarding services, updates, reminders, and offers
  • Customer support and grievance handling
  • Internal record-keeping and administrative purposes
  • Improving services, marketing, and user experience
  • Compliance with legal, regulatory, or contractual obligations

We do not sell, rent, or trade your personal data to third parties.

4. Consent & Communication

By providing your contact details, you expressly consent to receive:

  • Calls, SMS, WhatsApp messages, and emails
  • Service updates, reminders, and promotional communication

You may opt out of promotional communication at any time by contacting us.

5. Data Sharing & Disclosure

Your data may be shared strictly on a need-to-know basis with:

  • Authorized staff, trainers, and internal personnel
  • Third-party service providers (e.g., payment gateways, CRM systems, IT services)
  • Government authorities or legal bodies when required by law

All such parties are expected to maintain confidentiality and data protection standards.

6. Data Storage & Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, misuse, disclosure, or alteration.

However, you acknowledge that:

  • No method of transmission over the internet is completely secure
  • Kumar Fitness does not guarantee absolute security of data

To the maximum extent permitted by law, Kumar Fitness shall not be liable for any unauthorized access, data breach, loss, or misuse of data arising from circumstances beyond its reasonable control.

7. Data Retention

We retain your data:

  • For as long as necessary to provide services
  • To fulfill legal, accounting, or regulatory obligations
  • For legitimate business and operational purposes

We reserve the right to retain data even after termination of membership, where required.

8. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Enhance user experience
  • Analyze website performance and traffic
  • Store user preferences

You may disable cookies via browser settings, though certain features may not function properly.

9. Your Rights

Subject to applicable law, you may:

  • Request access to your personal data
  • Request correction of inaccurate or incomplete data
  • Request deletion, subject to legal and operational limitations

Requests can be made through the contact details below.

10. Third-Party Links

Our website may contain links to third-party websites or services. Kumar Fitness is not responsible for the privacy practices, policies, or content of such external platforms.

11. Children’s Privacy

  • Our services are not intended for individuals under 16 without guardian consent
  • We do not knowingly collect personal data from minors without proper authorization

12. Policy Updates

Kumar Fitness reserves the right to modify, update, or revise this Privacy Policy at any time without prior notice.

Updated versions will be posted on this page with a revised effective date. Continued use of our website or services shall constitute acceptance of the updated policy.

13. Governing Law & Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with this policy shall be subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal.